In late 2019 ANZ began kicked off its largest digital transformation ever. The project—labelled ANZ Plus—would go on to relaunch the core product suite; completely rebuild the tech stack; and implement the first rebrand in decades—the biggest in it’s century old history.
I was appointed as 1 of 3 designers from the bank onto the initial team where I prototyped and validated early CX concepts, branding and IA alongside our engineering and research partners.
Select clips from sizzle reel produced by our in-house creative studio
Breaking the bank (figuratively)
Australian banking is one of the most highly regulated, risk-averse sectors out there; significantly more concentrated compared with other countries. The ANZ Plus initiative was a case study in overcoming organisational inertia to deliver something customers could actually get excited about.
My tenure saw me working on everything from complex prototypes, design systems, accessibility testing, branding, animation/interaction, and pretty much anything else needed to ship the thing.
Quick Stats
Jul 2019 – Dec 2020
Product Designer Role
Daily releases
This timeline isn’t every task I touched—it’s the major milestones that show how the system grew from a scrappy safety net into the backbone of ANZ’s digital delivery. From the first iOS and Android libraries, through full template suites and code parity, to forming a dedicated enablement team and being formally appointed Head of Design Systems, each year built on the last in a deliberate, measured way.
Version 1
Version 3
Version 7
Version 10
Version 14
Shipped UI
All resources built with simple quick start panels for easy onboarding
Contribution resources such as guidelines and interactive best practice checklists
Design & code always linked to a single source-of-truth
